Why isn’t my birthday accepted? Support April 06, 2017 21:58 Follow Our company is based in the United States and your birthdate must be entered in the following order: Month, Day, Year. Related articles Can I take the Imprint Memory Assessment on Mobile? Is Neurotrack and the Imprint Memory Assessment available in languages other than English? Will the medicine I’m taking affect my result? How do I delete my account? Comments 0 comments Article is closed for comments.